BNZ Agentic AI — Table of Contents

Customer Onboarding · KYC & Due Diligence · Prototype Artefacts
bnz
Client: Bank of New Zealand (BNZ)
Engagement: Agentic AI – Customer Onboarding POC
Prepared by: Kyndryl
Date: April 2026
■ Confidential
Landing Page

Project Home

Central entry point for the BNZ Customer Onboarding Agentic AI prototype. Summarises phases, agents in scope, and links to all artefacts.

Open Project Home
1
Workflow Diagram

BNZ KYC Onboarding Workflow

End-to-end interactive process flow showing all steps from client initiation through KYC, due diligence, ownership discovery, screening, risk scoring, and KYC memo generation. Maps each step to the relevant AI agent.

View Workflow
2
Architecture Document

BNZ Agentic COI Architecture — Scope & Responsibilities

Full scope and responsibility definitions for all 12 AI agents in the modular, policy-driven onboarding architecture — from Profile Enrichment through to the Report Agent. Covers agent purpose, inputs, outputs, and interactions.

View Architecture
3
Interactive Demo

BNZ Customer Onboarding — Interactive Demo

Step-through simulation of a complete BNZ customer onboarding case. Demonstrates agent orchestration, data flows, compliance checkpoints, and automated outputs at each phase of the journey.

Launch Demo
4
Technical Specification

BNZ Agentic AI — POC Specification

Detailed technical specification covering agent interactions, data models, API contracts, compliance requirements, and infrastructure considerations for the BNZ Customer Onboarding Agentic AI POC.

View Spec
5
Status Dashboard

BNZ E2E Onboarding — Status Dashboard

Live end-to-end status tracker for all onboarding milestones, agent execution states, compliance checkpoints, and output artefacts across the full onboarding lifecycle.

View Dashboard
# Artefact Type Phase Status
1 KYC Onboarding Workflow Workflow Phase 2 ● Ready
2 Agent Architecture & Scope Architecture Phase 2 ● Ready
3 Interactive Onboarding Demo Demo Phase 2 ● Ready
4 POC Technical Specification Spec Phase 2 ● Ready
5 E2E Status Dashboard Dashboard Phase 2 ● Ready