Engagement Phases
Phase 1
Discovery & Definition
Weeks 1–2
Phase 2
Prototype
Weeks 3–4
Phase 3
POC Build
Weeks 5–10
Phase 4
Pilot & Validate
Weeks 9–10
AI Agent Use Cases
Inventory Management Agent
Autonomous rebalancing across warehouses & stores

Monitors stock levels across all distribution centres and stores. Triggers inter-warehouse transfers, raises purchase order recommendations, flags dead stock, and pre-positions inventory ahead of demand spikes — with human approval gates.

↓ 30% stockouts ↓ 25% overstock ↑ inventory turns
Phase 2 POC
Demand Forecasting Agent
SKU-level, location-level 4/8/12-week rolling forecasts

Ingests internal sales history, promotional calendars, seasonal indices, and external signals (weather, vehicle registrations, motorsport events). Generates rolling forecasts per SKU/location and feeds inventory agent for pre-positioning.

↓ 25% MAPE ↓ 20% emergency orders Better promo planning
Phase 2 POC
Promotional Error Detection Agent
Stop revenue leakage before promotions go live

Auto-scans every promotion configuration before launch. Checks margin floors, detects conflict stacking, validates fitment data, and verifies advertised prices match POS — preventing ACCC compliance risk and unintended margin erosion.

95% error detection 0 unintended stacks Regulatory compliance
Phase 1 POC ★
Launch Promo Error Demo
Virtual Assistant Agent
24/7 parts expert for trade and retail customers

Handles fitment queries ("will this fit my 2019 Hilux?"), parts lookup, OEM cross-reference, order status, click & collect availability, and trade quote generation. Seamless escalation to counter staff with full conversation context.

↓ 35% call volume ↑ 25% conversion 24/7 self-service
Phase 1 POC ★
Engagement Documents
POC Definition Prompt
Full use case analysis, agent architecture, KPIs, timeline, team, risks — master definition document
Ready
Discovery Transcript
Structured stakeholder discovery interview record — category managers, IT, call centre
Up Next
Executive Tearsheet
C-suite one-pager — business case, agent overview, expected ROI
Pending
Interactive Demo — Inventory & Demand Forecasting
Live agent simulation — stock overview, DC heatmap, AI forecasting, 3 scenarios, recommendations with Human-in-the-Loop approval
Ready
POC Technical Specification
Full POC spec — agent architecture, data flows, integration design, sprint plan
Pending
E2E Status Dashboard
Live engagement tracking — 23-step delivery progress, quality gates, phase status
Pending